Slate Help Center

Questions.
Answered.

Everything you need to know about Slate, from choosing the right product to getting natural-looking grey coverage.

01 / Hair + Beard

Grey Coverage Comb

The main Slate product for covering visible greys across larger areas of your beard and hair.

What is the Slate Grey Coverage Comb?

The Slate Grey Coverage Comb is designed to help cover visible grey hairs in your beard and hair without turning your grooming routine into a full dye job.

Can I use it on both my beard and my hair?

Yes. It is designed for targeted grey coverage on both facial hair and head hair, including areas such as the beard, sideburns, temples, and hairline.

Do I have to color my entire beard?

No. Slate is built around targeted coverage. You can focus on the grey areas that stand out to you and leave the rest of your beard or hair alone.

Will the coverage look obvious?

For the most natural appearance, start with a small amount and build only where you need more coverage. The goal is not to create a completely different beard or hair color. It is to reduce the appearance of the greys you want to cover.

How should I apply it?

Start with dry hair. Apply to the grey areas you want to cover using controlled strokes, then build gradually until you reach the amount of coverage you want.

Starting light usually gives you more control than applying too much at once.

Can I use it on my sideburns and temples?

Yes. Those are exactly the types of smaller visible areas where targeted coverage can be useful.

Does Slate contain peroxide?

No. The Slate Grey Coverage Comb is peroxide-free.

Will it stain my skin?

Slate is designed for controlled application to the hair. For the cleanest result, apply carefully around the edges of your beard, hairline, and skin.

How do I remove the coverage?

The coverage is temporary and can be washed out during your normal grooming routine with shampoo.

How much should I use?

Less is usually better at first. Start on the most noticeable grey areas, check the result, and add more only if you want additional coverage.

02 / Mustache

Mustache Grey Coverage Pen

Precise coverage for the individual grey hairs that can change the appearance of your mustache.

What is the Mustache Grey Coverage Pen for?

It is designed for smaller, more precise touch-ups throughout the mustache, especially when only a few grey hairs are standing out.

Is it meant to color my entire mustache?

Not necessarily. The pen format is designed to give you more control so you can focus on individual greys or smaller sections instead of automatically coloring everything.

What if I only have a few grey mustache hairs?

That is where the Mustache Pen makes the most sense. Target the hairs that stand out and leave the rest of your mustache as it is.

How much should I apply?

Start small. Apply only where you see visible grey, then step back and check the result before adding more.

Can I use the Mustache Pen for quick touch-ups?

Yes. Its smaller application format is intended for controlled touch-ups when you do not need broader coverage.

Can I use it even if most of my mustache is still dark?

Yes. You do not have to wait until your entire mustache has gone grey. You can focus only on the individual grey hairs you want to make less noticeable.

03 / Brows

Brow Grey Coverage Pen

Small, controlled coverage for visible grey hairs throughout the brows.

What is the Brow Grey Coverage Pen for?

The Brow Pen is designed to help cover individual grey brow hairs without having to change the appearance of your entire eyebrow.

Do I have to color my whole eyebrow?

No. The purpose of the pen is precision. You can target the grey hairs that stand out and leave the rest of your brow alone.

Will my eyebrows look drawn on?

The easiest way to keep the result subtle is to apply only a small amount to the grey hairs that need coverage instead of filling in the entire brow.

What if I only have one or two grey brow hairs?

You can use the Brow Pen specifically on those hairs. You do not need to apply product to the rest of the eyebrow.

How should I apply the Brow Pen?

Start with the individual grey hairs you notice most. Use light, controlled application and build gradually only if additional coverage is needed.

Is the Brow Pen only for older men?

No. Grey brow hairs can appear at different ages. Slate is for anyone who wants more control over whether those greys show.

04 / General

Using Slate

Choosing the right product and getting the most natural-looking result.

Which Slate product should I use?

Use the Grey Coverage Comb when you want coverage across larger areas of the beard or hair.

Use the Mustache Pen when the grey is concentrated in your mustache, and use the Brow Pen when you want precise coverage for individual grey eyebrow hairs.

Can I use more than one Slate product?

Yes. Different areas can need different levels of precision. You may prefer the Grey Coverage Comb for your beard or sideburns and a pen-style product for your mustache or brows.

How do I keep the result looking natural?

Do not assume every grey hair needs to disappear. Start with the areas that catch your eye first and use the minimum amount of coverage needed to get the look you want.

Should I cover every grey hair?

That is completely up to you. Slate is designed around control, not the idea that every grey hair needs to be hidden.

Cover what bothers you. Leave what does not.

Should I apply Slate before or after grooming?

It is generally easier to make targeted placement decisions after your beard or hair is already styled the way you plan to wear it.

Can I use Slate only for certain occasions?

Yes. You can make grey coverage part of your normal grooming routine or use it only when you want it, such as before work, photos, dinner, an event, or a night out.

What is the best way to avoid over-applying?

Start with less than you think you need. Apply to the most noticeable area first, check your appearance from normal conversational distance, and then decide whether more coverage is actually necessary.

05 / Orders

Shipping + Support

Questions about your order, delivery, returns, and getting help.

How do I know when my order has shipped?

Once your order ships, tracking information will be sent using the contact information provided with your order.

Where can I find my tracking information?

Check your shipping confirmation for your tracking information. If you cannot find it, contact our support team and include your order number.

Can I change my order after placing it?

Contact us as soon as possible after placing your order. If the order has not already entered fulfillment, we may be able to help with the requested change.

What if I entered the wrong shipping address?

Contact us as soon as possible with your order number and the correct address. Address changes may not be possible once an order has already been processed or shipped.

What if my package arrives damaged?

Contact our support team with your order number and clear photos of the package and product so we can review what happened.

Do you offer a guarantee?

Slate purchases are backed by our 30-day guarantee. Please review our refund policy for full eligibility requirements and instructions.

How do I contact Slate?

Use the contact page on our website and include your order number if your question is related to an existing purchase.

Still Have A Question?

We're here to help.

If you cannot find what you need above, contact Slate support and we'll help you with your product or order.

Contact Slate

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.